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Honey Brook Borough Authority

Winter - January 2015 Newsletter

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All of us at the Water Authority sincerely hope that each of you will enjoy a safe and a Happy 2015!

There are several cold weather reminders that we would like to recommend for you. Please be sure that all outside hose connections and other pipes exposed to cold weather are secured for the winter.  Even pipes inside the walls or floors of your home, garage or other outbuildings may freeze during cold weather.  When the temperature thaws, leaks can develop and cause damage and large water bills.  If you are unsure of the proper method to install and insulater at risk pipes, we suggest you contact a reputable plumber known to you.

Important NoteNever allow anyone in your home or place of business to test or work on your water service or meter unless they have the proper HBBA Identification.  In most cases our office will call ahead to schedule an appointment with you.  The employees will be in clearly mark authority vehicles.  If you have a question, contact our office to verify that the visit is legitimate Authority employees wear a vest or shirt or ID card with authority designation as well.
The safety of your family & property comes FIRST
!

 

The Honey Brook Water Authority offers free toilet tank leak detection kits that can be picked up at our office.  Even a small leak from a toilet bowl can account for a good deal of water.

Water Rates for 2015

The water use rates will take effect for water used after the reads for the January 2015 billing.  The new rates will appear on the bills issued on April 1, 2015.  This year the Authority worked hard to keep the rate increase at 4% for the minimum and the per 1000 gallon fee as well.

In 2014 the minimum (includes the 1st 1000 gallons) was $30.00 the 2015 rate will be 31.20, an increase of $1.20 per quarter or 40 cents per month.

In 2014 each 1000 gallons after the first 1000 was billed at $6.02 for each 1000 gallons, making the new rate     $6.26, an increase of only 24 cents on each 1000 gallons.

It is understandable that nobody likes higher rates.  Each of the Board Members that has oversight of the Authority pays the same rates as everyone else.  We make every effort to meet and exceed the regulations that ensure we provide safe and reliable drinking water.  We take pride in letting you know that for our last inspection by the PA Department of Environmental Protection, we had no violations concerning the water quality or of our system operation.

Should you have questions or comments please feel free to contact our office or attend any of our monthly meeting, every first Tuesday of each month at 7:30 pm.

 


HONEY BROOK BOROUGH AUTHORITY NEWSLETTER
___________________WINTER, 2011-2012__________________                            

Meter Reading

Meters are read each quarter, normally 2-3 weeks before the bill date.  For example, the bill of January 1, 2012 is water used Oct. 1 to Dec 31, 2011.  The actual reads are done in mid December.

Meters are read in several ways: Most meters have a remote touch pad on the outside of the home or business, some have a radio transmitter and are read when the person doing reads drives near the home or business, and a very few must be read manually.

Which ever method is used, the computer matches a meter ID number with an address, and matches the meter ID # with the account # in the billing software. For additional information please check our website:   hbbawater.com

RATES FOR 2012

The Authority, as with individuals and businesses, has experienced increases in our costs.  Many of our vendors have increased prices in the past year.  There are increased costs for testing and analysis of our water.  HBBA is proud of our water quality.  We meet the state and federal standards for public drinking water providers. 

In 2012 there will be a modest rate increase that will appear on your APRIL 1, 2012 bill. 

            The FLAT rate minimum will increase to $17.84, which will include the first 1000 gallons. The rate for each additional 1000 gallons will be $5.73.
The discount if paid within 30 days will remain at 5% and the penalty, after 60 days, will be 10%. 

             

The following is an Example of a bill paid in the discount period:
Use of 12,000 gallons of water at 2011 rates – in discount period = $71.05
Use of 12,000 gallons of water at 2012 rates – in discount period = $76.83

            The example shown above would cost the user about 7 cents per day more in 2012 when compared to 2011 rates.

COLD WEATHER REMINDER:  Cold weather is coming.  HBBA wants you to prepare by ensuring that outside taps or hose bibs are not vulnerable to freezing.  Also, any pipes that are in unheated areas should be attended to.  Even pipes in a home can freeze if proper insulation is not in place.  If you have specific questions, we suggest that you contact a plumber of your choice to evaluate your situation.  When a pipe freezes it can burst, thus causing a leak, then or when the pipe thaws.  This type of condition can result in a great deal of water damage and a huge water bill.

SERVICE REMINDER:  HBBA does not service water lines on your side of the curb stop.  If it is necessary for us to do so, there will be fees charged for the work.  If there is a leak or problem on your side of the curb stop, please call a plumber to check out the problem.  If you believe the problem is in the meter, call us and we will check it out.  If the meter is defective, we will replace it at no charge to you during normal business hours. If we find that it is not defective, you will be responsible to pay for the water used according to the meter.    Go to our website at hbbawater.com to find out what to do if you don’t agree with our assessment of the functioning of your meter. 

From 2009 to the end of 2011, between the monies spent by the Authority and the grant money we got, there was
approximately $1,000,000 spent to upgrade the water infrastructure. We are in good shape!

The Authority Board normally meets the first Tuesday of each month at 7:30 pm at 91 Pequea Avenue in the Borough Annex Building.  Our phone number is 610-273-7830, our fax number is 610-273-3115.  Our e-mail address is hbba@verizon.net and our website is www.hbbawater.com.  If we do not have a current phone number for you, or if your number changes, please let us know your number so we can contact you in case of water emergency.

SAFETY FIRST FOR OUR CUSTOMERS
ALERT!!

We would like to alert all of our customers concerning people who might be around your home claiming to be from the Water Authority. If you do not know the person or are unsure about what he is doing, please call the Authority at 610-273-7830 to confirm that he is legitimate and is really working on the water system. Please do not let anyone into your home unless someone from the Authority has called you beforehand and has set up an appointment. Meter reading takes place during the 2 or 3 weeks before the end of each quarter – at the end of March, June, September and December. If a meter needs repair, we will call you and schedule a time.

Booster Pumping Station – Route 10
Honey Brook Borough Water Authority
91 Pequea Avenue, PO Box 669
Honey Brook, Pa 19344
(610)273-7830

We appreciate all of our customers. Remember, the Authority is a non-profit municipal authority. All of the Board members and management are your neighbors. We use the water you use and pay the same rates you pay.

The Authority normally meets the first Tuesday of each month at 7:30 pm at 91 Pequea Avenue in the Borough Annex Building. If you ever have questions or comments, please stop by our office during regular business hours. Our telephone number is (610)273-7830 and our fax # is (610)273-3115. Our general e-mail address is hbba@verizon.net and our website is www.hbbawater.com.

We sincerely hope that everyone has a safe and happy New Year. Our best wishes for a wonderful 2012!

 

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